GHOST TALK

When it comes to host talk, you'll never
need to say no to your customers
OUTSTANDING
PLATFORM
STABILITY
EASY RESELLER
& CUSTOMER
PROVISIONING
EVERY KIND
OF CTI
APPLICATION

A LITTLE ABOUT US

Ghost Talk is the coming together of two specialist companies. One specialist in IT and the other specialist in Telecom Software. The resulting platform is and will continue to be outstanding.
From an IT perspective the Ghost Talk hosted platform will be mirrored in several data centres around the UK, so that if one goes down another kicks in. And we won't overload it like some of our less scrupulous competitors. This means a level of stability that almost unheard of this market.

FEATURES & FUNCTIONS

From a software perspective, there will be almost nothing that a traditional PBX with all the trimmings can do, that we can't. Look at the first round of advanced features we are building:
  • Easy Self Provisioning
  • CTI Screenpop
  • CTI Click2Dial
  • Call Recording
  • ACD Reporting
  • Hunt Groups, Ring Groups, Pick Up Groups
  • ACD
  • Supervisor Reporting
  • Call Logger
  • Silent Intrude
  • CCTV and Door Phone Entry Systems
  • Soft Phones
  • CRM Integration
  • Outbound Dialler

Q

&

A

Some of the questions we have already answered

Can I brand the provisioning system with my own logo and colours?

Q: 1

Can my customers integrate with Salesforce, so that the client record pops on my PC screen when the call is answered?

Q: 2

If my client has a sales team, can you give them skill based routing?

Q: 3

If my customer is taking credit card data, will they be PCI compliant?

Q: 4

How will GDPR affect your platform?

Q: 5

What can you do if the customer's broadband is poor?

Q: 6

Can I use soft phones instead of traditional handsets?

Q: 7

Can you give me reporting that's good enough for a call centre?

Q: 8

If my customer is recording calls, will they get extension-side information?

Q: 9

CONTACT US


For Reseller and White label enquiries call Marshall on +44 (0) 7768 353787

For End User enquiries call Melvyn on +44 (0) 7831 669904

For Technical & IT information call Matthew on:
t+44 (0) 1708 390370 econtactus@ghosttalk.com

Ghost Talk Limited. Run Way House, North Weald Airfield, North Weald CM16 6HR.
2018 Ghost Talk is trademark of Ghost Talk Limited